line of students holding their phones

Having trouble logging on?

Thursday, March 25, 2021

Some Penn State systems, including eLiving and FixIt, recently transitioned to using Penn State's new Web Single-Sign-On solution from Microsoft. Some notes that may help you avoid login issues:

  • Students do not need a Microsoft acccount to log in. When prompted to sign in, enter your Penn State email address and you will be taken to the Penn State WebAccess sign on.
  • Some students may encounter a page loading or internal server error . Easy fix - clear your browser cache and you should be able to log in normally.

Another recent change that impacts students new to Penn State:  when you accept your offer of admission, your account will be elevated to a Standard status and you'll need to set up and use 2FA/DUO.

Check out this Wiki link, which provides instructions on the overall WebAccess login process, including an example of the email a student receives to set up 2FA/DUO and the process for enrolling in 2FA/DUO. 

Contact us if you experience any issues - we're here to help!